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Text Message Terms

Last updated October 14, 2026

These terms cover text messages (SMS) from Angels Instead Group LLC, doing business as Angels Instead Home Care, 7111 Five Forks Drive, Spring, Texas 77379, phone (281) 800-1800. The program name is Angels Instead Home Care text messages.

What we text

  • People who ask us about care (on our website, by phone or in person): follow-up about the care options, pricing and benefits you asked about, and booking your free care assessment.
  • Families and clients: care scheduling, caregiver arrival and visit updates, appointment reminders, account and billing notices, and replies to your questions.
  • Job applicants: updates about your application, interview scheduling and reminders, offers and onboarding steps.
  • Caregivers on our team: shift offers, schedule changes and reminders.

We only text about the care, job or service you contacted us about. We do not send texts from or for other companies.

How you sign up

You only get texts after you agree to them: by ticking the optional text message box on a form on angelsinstead.com (care quote, care request, contact, VA benefits, long-term care and job application forms), or by asking our office to text you. The box is never ticked for you, and agreeing is never a condition of buying care or of being hired. We keep a record of when and where you agreed.

How often

Message frequency varies with your care schedule or application, usually a few messages a week.

Cost

Message and data rates may apply, depending on your mobile plan. We never charge for our texts.

How to stop

Reply STOP to any message to stop all texts from us. We send one message confirming you are unsubscribed, then no more. To start again, reply START.

Help

Reply HELP to any message, call us at (281) 800-1800 or email info@angelsinstead.com.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the text message providers that deliver our messages for us. Read our full Privacy Policy.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.