Angels Instead has been instrumental bringing peace of mind to my family by providing needed care to my wife. When last minute changes occurred they were quick to make the necessary changes. The quality of the caregivers is impressive. I am pleased to recommend Angels Instead to anyone who is in need of professional help.
Straight answers about home care
Choosing a home care agency is one of the most important decisions a family makes. These are the questions families in Houston and Dallas ask us most, answered plainly: services, caregivers, pricing, veterans benefits and how care starts.
- Licensed by Texas HHS
- Fully bonded and insured
- VA Community Care Network provider
- Care within 24 hours

General services
What types of home care services do you provide?
We provide non-medical in-home care: personal care for seniors, companionship, meal preparation, mobility assistance, Alzheimer's and dementia care, respite care, support for autistic adults, overnight care and 24-hour or live-in care. As a Texas HHS licensed Home Health Agency we can also provide skilled nursing visits at home when the plan of care calls for them.
Do you care for seniors only, or for adults of all ages?
We support adults of all ages who need help at home: seniors, adults with disabilities, adults on the autism spectrum, and anyone recovering at home who needs help with daily living.
Do you provide medical or nursing services?
Yes. Angels Instead Group LLC is licensed by Texas HHS as a Home Health Agency, so a licensed nurse can provide skilled nursing at home when the plan of care calls for it: assessments, medication administration, wound checks and post-hospital monitoring. Our main business is non-medical personal care and daily living support, and most families use both together. We do not provide physical therapy or IV infusion.
Do you provide 24-hour or live-in care?
Yes. We offer 24-hour care with awake caregivers in shifts, and live-in care with one consistent caregiver in the home, depending on what your loved one needs.
Can you help someone with Alzheimer's or dementia?
Yes. Our dementia care uses structured routines, safety monitoring, calm redirection and activities that help maintain dignity and independence, delivered by caregivers trained for memory loss.
Do you help with transfers, such as getting out of bed or a wheelchair?
Yes. Our caregivers are trained to assist with safe bed and wheelchair transfers, walking support and fall prevention, always prioritizing comfort and safety.
Service area and availability
What areas do you serve?
We serve Greater Houston, including Spring, The Woodlands, Tomball, Cypress, Katy, Kingwood, Conroe, Pearland, La Porte and all of Harris and Montgomery counties, and the Dallas area, including Dallas, Frisco, McKinney, Plano, Mesquite and Garland. See every city on our Areas We Serve page.
How quickly can care start?
Care can usually start within 24 hours. When it is urgent, the home safety assessment, the written care plan and the caregiver introduction can all happen the same day.
Is there a minimum number of hours per visit?
Shifts are a minimum of 4 hours. Within that, schedules are flexible: a few mornings a week, overnight only, 24-hour coverage or live-in care.
Caregivers and safety
How do you screen your caregivers?
Every caregiver is experienced and has passed rigorous compliance checks before meeting a client, including a criminal background check, reference checks and drug testing. Angels Instead is fully bonded and insured.
Are your caregivers trained?
Yes. Most of our caregivers are certified nursing assistants (CNA) or certified home health aides (HHA), and all receive ongoing training in personal care, safety procedures, dementia support and other specialized needs.
Will the same caregiver come each time?
We do our best to send the same caregiver whenever possible, so your loved one can build a comfortable, trusting relationship.
Can we meet the caregiver before care begins?
Yes. We introduce the caregiver before the first shift so your family can feel confident in the match.
What happens if the assigned caregiver cannot make a shift?
We have backup caregivers and a care coordinator who arranges reliable coverage quickly, so there are no gaps in care.
Care planning
How do you create a care plan?
We start with a conversation and a free in-home safety assessment, learn about your needs and routines, and then write a personalized care plan that fits your schedule, preferences and goals.
Can we change the care plan later?
Yes. We check in regularly and adjust the plan any time needs change.
Do you offer companionship-only services?
Yes. Companionship care includes conversation, hobbies, outings, games, emotional support and social engagement.
Can you help with meals and light housekeeping?
Yes. We handle meal preparation, light cleaning, laundry and other household tasks that keep the home healthy and comfortable.
Can you help with errands and transportation?
Yes. We assist with errands, grocery shopping and escorting clients to appointments and social activities.
Veterans and special programs
Do you offer home care for veterans?
Yes. Angels Instead is a VA Community Care Network provider, and we help veterans and surviving spouses receive the in-home support they have earned, including help with the authorization and paperwork.
Can you help adults with autism?
Yes. We provide structured, patient and consistent support tailored to adults on the autism spectrum living at home.
Pricing and payment
How much does home care cost?
Pricing depends on the level of care, hours and location, with clear hourly rates, no assessment fees and no hidden fees. You can see your hourly rate in about a minute with our online quote, or call for a personalized quote after a free assessment.
Do you accept long-term care insurance?
Yes. We work with long-term care insurance carriers and help with the documentation and billing.
Is home care covered by Medicare?
Medicare typically does not cover non-medical home care. We can help you understand the options available, including long-term care insurance, VA benefits and Texas programs that pay family caregivers.
Do you offer flexible payment options?
We aim to be flexible and can discuss payment arrangements during your consultation. There is no obligation.
Communication and oversight
How do you communicate with families?
Every client family gets a login to our HIPAA-compliant family portal with visit notes after every shift, the schedule, the care plan and messages to the care coordinator, so the whole family stays engaged wherever they live. We also check in regularly by phone.
How do you monitor the quality of care?
We conduct routine supervision, caregiver evaluations and client check-ins to make sure care meets our standards.
Are you licensed and insured?
Yes. Angels Instead Group LLC is licensed by Texas HHS as a Home Health Agency and is fully bonded and insured.
How do you keep clients safe at home?
We follow strict safety protocols, provide fall-prevention assistance and continuously assess the home for safety risks, starting with the home safety assessment before care begins.
How do we start?
Call 281-800-1800 or send the contact form for a free consultation. We review your needs, write a care plan, match you with the right caregiver and begin care as soon as you are ready, usually within 24 hours.
Talk to a care coordinator about your family
No obligation. Tell us what is happening at home and we will tell you what would help, what it costs and how soon we can start.
Rated 5.0 on Google by the families we serve
Every review below is a public Google review from a family in the Houston or Dallas area, shown as they wrote it.
Angels Instead provided wonderful, compassionate home care. The caregivers were kind, dependable, and truly cared about our loved one. We felt comfortable knowing they were in good hands. Highly recommend!
My experience with Angels Instead was awesome! They took care of my Grandma who has dementia. They sent us a consistent caregiver, Julie, who was fantastic. She always made it on time and she treated my grandma with compassion and respect. She accompanied her to Dr. appointments and played with her… Read more
My experience with Angels Instead was awesome! They took care of my Grandma who has dementia. They sent us a consistent caregiver, Julie, who was fantastic. She always made it on time and she treated my grandma with compassion and respect. She accompanied her to Dr. appointments and played with her piano. She also did daily exercises with her and always kept the house tidy and clean! The agency follows up with us daily after each shift and makes sure all went well. I recommend them to every family who is looking for home care! By the way, they had a family portal that kept all our family up to date on everything my Grandma is doing! No surprises on invoices and their rates are affordable compared to what other agencies quoted us.
Home care across Houston and Dallas
Caregivers who live nearby, so they arrive on time and know the area.
