We are committed to protecting the privacy of certain data that is collected from you and that you submit when you access this Site. We recognize the sensitive nature of much of the information with which we are entrusted on a daily basis, and we are committed to the highest standards of privacy. The nature of our business requires that we gather information that is of a personal nature, whether it is financial, medical or other information that you wish to keep protected. The following outline is intended to familiarize you with our policies for the gathering, use, maintenance and protection of private information. The examples given are intended to be for illustrative purposes only, and therefore, should not be considered a complete representation of our practices.
Please review this policy carefully. If you have any questions or concerns about any of our practices, please contact us at support@angelsinstead.com.
Information Collected. As you are probably aware, in the course of our relationship with you, we may collect information from a variety of sources. We collect this information in order to carry out our business functions and provide the highest quality of service to you. Most of our information about you comes directly from you. For example, we collect the personal information you provide, such as your name, email address and other information when you sign-up/register for an account. If you provide us feedback or contact us via email, we will collect your name, email address and the content of your email in order to send you a reply and/or provide the services you request. If you receive any payments via our Site, we will collect all information necessary to complete the transaction, including your name, bank account number and billing information.
Information also comes to us from third parties, including governmental agencies and consumer reporting agencies or other public sources. We may obtain information about your business or occupation, property, health, credit history and income, as well as personal identification information such as names, birth dates, addresses, social security and drivers’ license numbers, telephone numbers, and e-mail addresses.
In addition, we will collect your location information to: (a) show you available caregiver jobs nearby; (b) provide the Care Seekers, nursing facility(s), nursing home(s), and any other facilities in which you provide services, your location to let them know when to expect you; and/or (c) verify whether you were at a particular facility or Care Seeker’s location at a particular time.
The Company may compile statistical information concerning the usage of the Site. This information allows the Company to monitor its utilization and continuously improve its quality. Examples of this information would include, but not be limited to, the number of visitors to the Site, or to sections or pages within the Site, patterns of traffic flowing through the Site, length of time spent on the Site, or in sections or pages of the Site, the other sites that refer visitors to the Site, the pages of the Site that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Site, etc.
In order to compile this information, the Company may collect and store your IP address, your operating system version, your browser version, the pages you visit within the Site, the length of time you spend on pages within the Site, the site from which you linked to ours, search terms you used in search engines which resulted in you linking to the Site, etc. While all of this information can be associated with the IP address your computer had while you visited the Site, it will not be associated with you as an individual, or associated with any other information you may submit through the Site, or that Company may store about you for any other purposes.
The Company may use web site “cookies” in the process of compiling the statistical information mentioned above and to tailor certain pages of the Site for your browsing convenience. You have the option of setting your browser to reject cookies, but our Site may not function correctly if you do. Refer to the Help feature of your browser for information on disabling cookies.
The Site is not directed to children. The Company does not knowingly collect any personal information from children. If you are concerned about your child’s use of the Site, you may use web-filtering technology to supervise or limit access to the Site.
Disclosure of Information. In the course of our normal business activities, we may disclose collected information to both affiliates and non-affiliated entities, including but not limited to other users of the Site or Services, as we deem necessary. For example, and without limitation, the Company may need to use or disclose certain user-provided information with its third party vendors to manage its website, defend litigation, or enhance its services. We also may share this information in connection with certain business transactions, such as the acquisition of all or substantially all of the Company’s assets. However, whenever feasible, we will not disclose any user’s personally identifiable information for any purposes other than those in conjunction with the business activities requested of us by such user unless otherwise permitted or required by law. We endeavor to choose non-affiliates with similar standards to ours regarding the protection of private information. We generally do not require that you provide any information to obtain access to most areas of the Site. To access some areas you must be a Registered User. If you decide to provide personal information to us, we will not sell, license or transmit that information to third parties, except as described above or as otherwise required or permitted by law.
Do Not Track. “Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because our Site is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests.
Safeguarding of Information. No system for safeguarding personal or other information is 100% secure. However, we take a number of steps to safeguard the security of personal information obtained through the Site. For example, our employees are trained to understand the importance of confidentiality and are required to adhere to our privacy policies and procedures. Employees who violate these policies and procedures are subject to disciplinary action. We employ numerous practices to protect against the disclosure of information for purposes unrelated to the performance of our business functions or to individuals other than those who must use it in the course of their work activities. These practices include the use of password protection of computer files, e-mail and voice-mail, video surveillance, and other physical, electronic, and procedural safeguards.
Entire Agreement. These Terms of Use supersede any and all prior Terms of Use, agreements and understandings, oral or written, express or implied. Specifically excepted from the scope of this provision are any separate agreements between you and Angelsinstead.com entitled “Agreement for Care Provider Referral” and/or “Agreement for Referral, Marketing and Administrative Services” (together with any addenda, if any, which may be incorporated into such agreements by express reference therein). This is a merger clause for purposes of the parol evidence rule, and is intended to completely integrate the entirety of the agreement between you and us, except as related to any Agreement for Care Provider Referral and/or Agreement for Referral, Marketing and Administrative Services, and any addenda (if any) which may be incorporated into such agreements by express reference therein.
Copyright Notices/Complaints.
Notices. You understand and acknowledge that the software, code, proprietary methods and systems used to provide the Site or Services are: (a) copyrighted by us and/or our licensors under United States and international copyright laws; (b) subject to other intellectual property and proprietary rights and laws; and (c) owned by us or our licensors. The Site or Services may not be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of our applicable licensors. You must abide by all copyright notices, information, or restrictions contained in or attached to the Site or Services. Nothing in these Terms grant you any right to make or receive delivery of a copy of the Site or Services or to obtain access to our Site or Services except as generally and ordinarily permitted through the Site according to these Terms. Furthermore, nothing in these Terms will be deemed to grant, by implication, estoppel or otherwise, a license to our Site or Services. Certain of the names, logos, and other materials displayed on the Site or in the Services constitute trademarks, trade names, service marks or logos (“Marks”) of Angelsinstead.com, our affiliates or other entities. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith remains with us or those other entities. Any use of third party software provided in connection with the Site or Services will be governed by such third parties’ licenses and not by these Terms.
Complaints. It is Angelsinstead.com’s policy to respond to notices of alleged copyright infringement with the Digital Millennium Copyright Act (“DMCA”). If you believe any materials accessible on or from our Site infringe your copyright, you may request removal of those materials (or access thereto) from the Site by contacting Angelsinstead.com’s copyright agent (identified below) and providing the following information:
Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
Your name, address, telephone number and (if available) e-mail address.
A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
A signature or the electronic equivalent from the copyright holder or authorized representative.
In an effort to protect the rights of copyright owners, Angelsinstead.com maintains a policy for the termination, in appropriate circumstances, of Registered Users and other users of this Site who are repeat infringers.
Governing Law and Jurisdiction. These Terms, and any dispute between you and Angelsinstead.com, shall be governed by the laws of the Commonwealth of Virginia without regard to principles of conflicts of law.
Miscellaneous. Nothing in this Agreement shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor or employee of the other. Neither party shall have, or hold itself out to any third party as having any authority to make any statements, representations or commitments of any kind, or to take any action, that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound. The invalidity, illegality or unenforceability of any term or provision of these Terms shall in no way effect the validity, legality or enforceability of any other term or provision of these Terms. In the event a term or provision is determined to be invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and these Terms shall be enforceable as so modified. Each of Angelsinstead.com’s fiduciaries, administrators, officers, directors, affiliates, subsidiaries, parents, successors, and assigns is expressly made a third party beneficiary of this Agreement and may enforce this Agreement directly against you. This Agreement will be binding on and will inure to the benefit of the legal representatives, successors and assigns of the parties hereto.
Angels Instead is a company that offers a variety of compassionate, non-medical home care services to help our clients live their best lives.
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